RECONNECTION
- Who may avail?
- Concessionaires with Inactive Connections.
- What are the requirements?
- Old Water Bill Receipt
- Reconnection Fees/Charges
- Disconnected for overdue account
| Within 24 hours | no fee |
| 1 day to 7 days | 300.00 |
| 8 days to 15 days | 500.00 |
| 16 days to 1 month | 700.00 |
| More than 1 month to 5 months | 1,000.00 |
| 5 months and above | 2,000.00 |
| Additional Reconnection Fee: | 300.00 for disconnected service from tapping point. |
- Applied Temporary Disconnection – 300.00
- Schedule of availability of Service
- Monday – Friday 8:00 AM -12:00 NN 1:00 PM – 5:00 PM
How to avail of the Service
| Step | Applicant/ Client | Service Provider | Duration of Activity | Person- In -Charge |
| 1. | Present old Water bill receipt/ Fill-up request form | Check Filled-up Request Form | 5 minutes | Customer Service Assistant |
| 2. | Pay Water Bill & other charges | Accept payment and issue Official Receipt | 5 minutes | Cashier |
| 3. | Approve Request | 5 minutes | Commercial Division Manager | |
| 4. | Wait for Schedule | Reconnect the Meter | 30 minutes | Technical Crew |
| END OF TRANSACTION | ||||